ISO 9001 | CE | API | ABS
JQ
JIANQIAOVALVE INDUSTRY GROUP

Frequently Asked Questions

Find answers to common questions about our valve products and services.

Q01What types of valves do you manufacture?
We manufacture a comprehensive range of industrial valves including gate valves, globe valves, check valves, ball valves, butterfly valves, forged steel valves, gas valves, metallurgical valves, control valves, solenoid valves, needle valves, drain valves, filter valves, pressure reducing valves, threaded valves, and fluorine-lined valves.
Q02What materials are available?
We offer valves in various materials including carbon steel (ASTM A216 WCB), stainless steel (SS304, SS316, SS316L), alloy steel (WC6, WC9), low-temperature steel (LCB, LCC), ductile iron, cast iron, and special alloys. Material selection depends on the application requirements.
Q03What standards do your valves comply with?
Our valves comply with international standards including API 600/6D, API 598, API 609, ASME B16.34, ASME B16.10, ASME B16.5, EN 1092, DIN 3352, GB, and others. We also hold certifications such as ISO 9001, ISO 14001, OHSAS 18001, CE, ABS, API, UL, FM, and TS.
Q04Can you customize valves for specific applications?
Yes, we provide comprehensive OEM and ODM services. We can customize valve sizes (NPS 2-36), pressure ratings (Class 150-2500), end connections, materials, and operation methods. We also provide custom engineering solutions for special working conditions.
Q05What is the lead time for orders?
Standard products typically ship within 15-30 days. Custom orders may take 30-60 days depending on specifications and quantity. We strictly follow contract delivery terms and guarantee timely delivery.
Q06Do you provide after-sales support?
Yes, we provide 18 months quality guarantee after delivery. If valve sealing pressure test fails due to manufacturing quality issues within this period, we guarantee replacement or refund, including shipping costs. Our technical team is available for ongoing support.
Q07What is the minimum order quantity (MOQ)?
MOQ varies by product type and specifications. Please contact us with your requirements for specific MOQ information. We accommodate both small and large orders.
Q08Can you provide test reports and certificates?
Yes, we provide material test reports, inspection certificates, and compliance documentation according to project requirements. Third-party inspection by SGS, TUV, BV, or Lloyd's Register is available upon request.
Q09What payment methods do you accept?
We accept T/T (wire transfer), L/C (letter of credit), and other negotiated payment methods. Payment terms can be discussed based on order value and customer relationship.
Q10Do you ship internationally?
Yes, we export to over 50 countries worldwide. We handle export documentation and can arrange shipping by sea, air, or land according to customer requirements.

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